📦 Preparation and shipping
In-stock products ordered before 12 p.m. are generally shipped the same day. After 12 p.m., shipping generally takes place on the next business day.
Pickups are available Monday through Friday, excluding holidays.
🚚 Our delivery methods
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Chronopost Économique pickup point: free delivery with purchases of €49 or more (4 to 10 business days).
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Chronopost 24h pickup point: fast delivery to a pickup point.
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24h home delivery: our only home delivery option. Please note that this delivery method is not considered a guaranteed express delivery.
Delivery times begin once the carrier has accepted the package and are provided as estimates in business days.
Important: check that your product is listed as "In stock" on its product page. For pre-orders, shipping takes place only after the product has been received at our warehouse.
Some heavy or bulky packages may incur additional shipping and handling fees, which are automatically displayed in your cart.
⚠️ Receiving your package
Check the condition of your package before accepting it. In the event of damage, make specific reservations with the carrier or refuse the package if necessary.
If you experience any problems, please contact our customer service team promptly.